Customer churn is one of the main headaches that keeps any business owner up at night. Today, almost everyone is willing to listen to new offers and go to the competition for a few euros. It has been shown that 63% of consumers spend more in the same business if they know that with those purchases they will have access to rewards or gifts, so it is a good practice to encourage consumption and repeated purchases.
Alohapp is a digital loyalty card that helps local businesses to go digital and, above all, to promote sales thanks to a good loyalty strategy.
What Are the Advantages of Retaining Existing Customers?
A digital loyalty card is a way to reward your customers for their purchases while generating profits for your business. It is a strategy how to get a south korean phone number focused on retaining existing customers by building profitable and lasting relationships over time.
It is proven that it costs much more to acquire new customers than to retain existing ones and that a regular consumer spends much more than a new one. Therefore evident that a rewards program guarantees the return on investment while increasing the profitability of your business.
It Is Much Cheaper than Getting New Clients
It is much cheaper than getting new clients since it is not necessary to carry out acquisition actions that involve an additional investment. Generate higher income. Loyal customers spend 67% more than new ones. In addition, they consume much more frequently. The number of potential customers in an area is usually stable, the more loyal we are. The less they will go to other nearby businesses, which is a competitive advantage. Loyal customers are happy with our service, so they tend to recommend it. Our business to family and friends when they get the chance.
The best thing about applying a loyalty strategy is that once it starts. It doesn’t stop working, since the more the customer buys, the more rewards he receives. Consequently, the customer continues to buy.